Returns Policy
Return Window
Items can be returned within 30 days of delivery. The item must be unused and in its original packaging.
Return Process
Contact our customer service team to initiate a return. You'll receive a return shipping label and instructions.
Refund Timeline
Refunds are processed within 5-7 business days after we receive and inspect the returned item.
Non-Returnable Items
Some items cannot be returned, including personalized items and intimate apparel.
Return Shipping
Return shipping costs are the responsibility of the customer unless the item was damaged or incorrect.
Need Help?
If you have any questions about our return policy or need assistance with a return, please contact our customer service team.
Email: info@levin.lk
Phone: +94 11 234 5678
Hours: Monday - Friday, 9:00 AM - 5:00 PM